Five companies, five systems, and the numbers on both sides of the project. Each one starts with what was actually going wrong. Then it says what we would do differently next time.
Each case opens with the story of what was going wrong, then closes with a table of what changed. Hugo records a short walkthrough for each one as it is edited.
JavaScript is switched off, so the filters are not available. All 5 cases are listed below with their numbers. Email team@braveautomations.com for the one closest to your business.
Support and content both ran on one founder. An agent trained on three years of replies took the typing, and she kept the judgement.
A regulator asked for two years of advice records. The firm produced them in an afternoon, because every conversation had been written down as it happened.
Overspend used to show up five weeks late, in a bank statement. The producer now hears about it on the Tuesday, while there is still something to do about it.
Reception could not hold the phone and the desk at the same time. An agent took the phone, the WhatsApp queue and the out of hours bookings.
Quote requests sat in a shared inbox for half a day. Now they are read, priced and put in front of the right broker before the shipper has finished their coffee.
No published case in that industry yet. instead, or tell us what you do and we will send the closest one.
The audit keeps landing in the same few places, whatever the industry. These are the three we find most often.
Something arrives, then waits for a human with a free hour. Northfield lost freight to a four hour gap. Marbella lost patients to a phone nobody could reach.
The same information is typed twice, in two places, by two people. Vela rebuilt a budget after every shoot. Kessler rebuilt a client file before every review.
One person is the only route to an answer. Bloom had a founder writing support replies at midnight, then wondering why the marketing had stopped.
Recognise one of these in your own week? That is the conversation the audit starts with. It costs $150, and the full fee comes off the first thing you build with us.
The AI and Operations Audit finds where, prices it, then hands you a plan in two working days. No deck, no discovery phase, no six month roadmap.
