Case studies 5 companies

What changed after the first system went live.

Five companies, five systems, and the numbers on both sides of the project. Each one starts with what was actually going wrong. Then it shows the system that changed it.

  • Where it started. Every story opens with the bottleneck, before anything was built.
  • What was built. The systems, named one by one, inside tools the company already had.
  • What it moved. A table with both sides of the number, not a headline on its own.
01 The work

Pick your industry. The newest project comes first.

Each case opens with the story of what was going wrong, then closes with a table of what changed.

5 case studiesEvery figure in the after column has a before sitting next to it.

JavaScript is switched off, so the filters are not available. All 5 cases are listed below with their numbers. Email team@braveautomations.com for the one closest to your business.

Logistics & transport United States

Boost Transport

Reps spent the day clicking through a CRM built for somebody else. The pipeline now carries the admin, so the desk can sell.

$5MNew revenue, six months2xAcquisitions vs closest rival40 secSaved per admin task
Clinics & dental Brazil

Clínica Lucas Miranda

Patients wrote on every channel and the team answered from four tools. One inbox took the noise out of the day, and the campaigns started paying for themselves.

30%Less operational workload40%More revenue from birthday campaigns4Platforms replaced by one inbox
E-commerce & retail United States

Pepper

The support queue was clearing at the pace of one holiday season into the next. An agent took the repeats, and the team kept the conversations that need a person.

54%Tickets answered by the agent18%Higher average order value27kConversations handled automatically
Events & media United States

Thesis

Finding out where a project stood meant opening four tools and trusting none of them. One connected system replaced the lot, and the first year came in 12 percent cheaper to run.

12%Lower operating costs, year one3,000 hSaved a year by automation200+Automations running
Read the case
Professional services United States

Brinkley Law Firm

The owner spent her weekends reading back through the week to find hours nobody had logged. The system now records the work as it happens.

50 hBillable hours recaptured weekly$687,500Added to annual revenue2Offices, was one
Read the case
02 The pattern

Different industries, the same three problems.

The audit keeps landing in the same few places, whatever the industry. These are the three we find most often.

Problem one

The clock

Something arrives, then waits for a human with a free hour. Pepper was still clearing its Black Friday queue in the spring.

Problem two

The rebuild

The same information is typed twice, in two places, by two people. Thesis kept four systems in agreement by hand, and paid for it in hours nobody could bill.

Problem three

The bottleneck of one

One person is the only route to an answer. Brinkley Law Firm had its owner reading back through the week to find hours nobody had logged.

Recognise one of these in your own week? That is the conversation the audit starts with. The full fee comes off the first thing you build with us.

Your turn

Your company is losing four hours a day somewhere too.

The AI and Operations Audit finds where, prices it, then hands you a plan in two working days. No deck, no discovery phase, no six month roadmap.

03 By industry

What automation looks like in your industry.

One page per sector: where the hours go and the systems that usually come first.