Automation maintenance and support, month to month

Automations rarely fail because they were built badly. They fail because the world underneath them moved.

• An API changes. A vendor updates a version and one step starts returning nothing.
• Credentials expire. Somebody rotates a password on Friday afternoon.
• A person leaves. Their account owned the connection that kept a flow alive.
• The business changes. A new product, a new price list, and the logic no longer matches reality.

The expensive part is never the fix. It is the two weeks nobody noticed, and the leads that quietly went nowhere during them.

• Monitoring with alerts. We see the failure before your customer does.
• Fixes and updates. Broken steps repaired, credentials renewed, versions kept current.
• Small adjustments. A new field or a changed rule, handled without a quote.
• The client portal. Documentation and recorded training kept up to date with the system.

One price covers the systems you have running, however many workflows sit behind them. Month to month, cancel in any month.

Plenty of companies come to us with automations from a freelancer who is no longer around. We review what exists first, then say clearly what we can support and what needs rebuilding before anyone promises uptime.

That review is honest work, not a sales trick. Sometimes the answer is that three of your six workflows should simply be switched off.

New systems are quoted on their own, at a fixed price. Protect keeps what exists healthy, and building the next thing is a different job with a different number.

Redesigning the process behind a system sits outside it too. When the business changes shape, the automation usually has to be rethought rather than patched, so we say that instead of charging a monthly fee to hold a bad flow together.

Platform subscriptions stay in your name and on your card. We work inside your accounts, so you never lose access to your own tools or pay us a margin on somebody else’s license.

Maintenance is never a condition of anything we build. If you have someone technical inside who enjoys this work, hand them the documentation and keep the $350.

Everything we deliver is documented and your team is trained before handover, precisely so this stays a choice. Growth Partner is the other route, and it already includes maintenance of what we built.

If we built your systems, Protect can start on the day of handover. When somebody else built them, we begin with a review of what is running and come back with a straight answer.

Either way the commitment is one month. The AI and operations audit is the right first step only if you also want to know what to build next.